Frequently Asked Questions
What is the product made of?
- The core is typically made from open-cell polyurethane foam, which allows air to enter and fill the mattress when you open the valve.
- This foam core is encased in an air-tight fabric shell—often nylon or polyester with a waterproof/PU (polyurethane) coating—to hold the air and provide structural support.
- The outer material (the shell) may also include reinforced stitching, sealed seams, and durable finishes to resist punctures, abrasion, and moisture.
- The valve and closure system are made of robust plastic or metal and are designed to allow controlled inflation and deflation. The combination of foam + airtight shell + valve is what gives self-inflating mattresses their unique properties
How It Compares!
- Inflates automatically — no pump needed.
- Foam + air structure supports your body evenly.
- Lightweight and easy to roll up.
- Built-in foam insulation keeps you warmer
Where are you located?
Our head office is located in Melbourne, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
Whats included?
- 1 × Self-inflating camping mattress (includes built-in pillow section and bubble-air design)
- 1 × Valve mechanism (for inflation/deflation) incorporated in the mattress body
- 1 × Carry/rolling bag.
- Standard user instructions (care/usage guidance)
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.