Frequently Asked Questions
What is the product made of?
- Durable, high-strength plastic or nylon – For the main body, providing lightweight, weather-resistant performance.
- Glow-in-the-dark additive – Embedded into the plastic so the pegs absorb light during the day and glow at night.
- Stainless steel or reinforced tip (optional) – Some designs include a metal tip for easier screw-in on harder ground.
Do I need a drill?
For ease of use, we recommend a cordless drill. Hex head drill bit included.
Where are you located?
Our head office is located in Melbourne, Australia.
How much does shipping cost?
Shipping is free on all orders to Australia.
Whats included?
These come in a carry bag which included pegs and hex head drill bit.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.